Terms & Conditions

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

On orders that do not qualify for free shipping, please note that the shipping rates for many items we sell are weight-based. If you have questions about shipping rates, please contact our Customer Service team.

Smells amazing; like you can smell it brewing from another room. Tastes even better, what a sweet way to start the morning.

Cookies for breakfast....
Tonya

Best coffee ever at best price!

Monica B.
Love it

Death by Chocolate is my favorite Crazy Cup flavor. Without adding any additional calories with sugar / cream this coffee has the smoothest chocolate flavor as it is brewed. I offer all my friends and family this flavor when visiting. I order this over and over to ensure I don't run out of this tasty joyful item.

Jonelle Hunter
My Favorite Crazy Cup Flavor