Shipping Policy
Shipping Rates
Get your fix with FREE shipping on all orders of $49.99 or more within the continental U.S.! For orders under $49.99, no worries—just a flat $4.99 shipping fee. Need your Crazy Cups pronto? We’ve got expedited shipping options available at checkout to get your coffee cravings satisfied even faster!
Return Policy - Satisfaction Guarantee
At Crazy Cups, we're all about two things: crazy-good coffee and making sure you’re over-the-moon happy with every sip! If your order doesn’t hit the spot, let us know within 30 days of delivery date. Our Coffee Concierge team will perk things up with an exchange or return—whatever brews your happiness!
Amazon Orders
For the quickest resolution regarding damaged or incorrect items purchased through Amazon, please contact Amazon Customer Service directly at 1-888-280-4331.
Order Return/Replacement Form
Eligible only for orders placed within the last 30 days.
Complete the form to start the return/replacement process.
Have more questions?
Our super-friendly Customer Service team is here for you Monday–Friday, 9 AM – 5 PM EST. Call us at (855) 662-7299or email customerservice@crazycups.com—we’ll make your day a little smoother (and maybe a little sweeter too)